We hope everyone in your ecosystem is healthy and safe, as we go through this global pandemic. The TraQiQ team sends healing thoughts to those who have been unwell and impacted in any way.
Our teams have been working for the last few weeks – in the safety of their homes. While there have been infrastructure issues, we have been able to stay on top of our commitments and deliverables.
As a technology and services provider, we must stay on top of technology – we transition to cloud-based solutions for our own operations. It did not take much for us to start working from home. We have been talking to many of our customers about the challenges that they faced, and we have been surprised by the extent of issues that we have seen. So, we thought we would send out a note starting a conversation with many of our customers and partners. This is a great time to start working on building a long-term road map, as we restart and rebuild our current operations.
Digital transformation started with reducing reliance on user-owned hardware and increased reliance on subscription-based cloud services. Some of these digital solutions enhance capabilities of traditional software products while others are entirely cloud based.
Transformation is not a check-the-box, one-off project – it’s ongoing. Quick wins are important. However, it is critical to have a roadmap that brings everything to focus.
Technology is needed to deliver optimal customer experiences. Customers’ preferences, purchasing power, and loyalty need to be the catalyst that drives any digital transformation strategy with AI providing meaningful insights that motivate companies to change.
Companies must be continuously reinventing their business – with technology at the core – or watch from the sidelines while their market is disrupted by organizations proficient at digital transformation.
The experts at TraQiQ can help build a roadmap and kick-start your journey.